Bhimpe Solutions Private Limited respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Bhimpe website (www.bhimpe.com) and mobile application (‘Bhimpe’).
Definitions:
- We, Us, Ours, Affiliates: refer to Bhimpe Solutions Private Limited and its associates, Bhimpe.
- You, User, Merchant: refer to registered/non-registered individuals, companies, or sellers using Bhimpe services.
- End users, Customers: refer to individuals or entities who avail services/goods via Bhimpe.
- Website: refers to www.bhimpe.com.
- Mobile application: refers to 'Bhimpe'.
- Services: denotes the array of services provided by Bhimpe and its affiliates.
Information We Collect:
- Personal Information: Name, contact details, email address, phone number, KYC details, and other data required for account registration.
- Transaction Information: Payment history, transaction amounts, merchant details, and UPI/QR/payment gateway usage data.
- Device Information: Device type, IP address, browser information, and app usage details.
- Cookies & Tracking: Information collected via cookies, pixels, or other tracking technologies to improve service experience.
How We Use Your Information:
- To provide and improve Bhimpe services.
- To process transactions and ensure payment settlement.
- To communicate important updates, offers, or account-related notices.
- To detect, prevent, and respond to fraudulent or unauthorized activities.
- To comply with legal obligations and regulatory requirements.
Information Sharing & Disclosure:
- We may share your information with our affiliates, business partners, banks, payment processors, or service providers to provide Bhimpe services.
- We do not sell or trade your personal information to third parties for marketing purposes.
- Information may be disclosed to comply with legal obligations, respond to lawful requests, or protect rights, property, or safety.
Security of Your Information:
- We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
- Users are responsible for safeguarding their account credentials and device security.
Retention of Information:
- Your personal and transaction information will be retained as long as required to provide services, comply with legal obligations, resolve disputes, or enforce agreements.
Your Rights:
- You may request access, correction, or deletion of your personal information by contacting us at hello@bhimpe.com.
- You may opt-out of marketing communications at any time.
Children’s Privacy:
- Bhimpe services are not intended for individuals under 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy:
- We may update this Privacy Policy from time to time. Changes will be posted on the Bhimpe website, and continued use constitutes acceptance of the revised policy.
Governing Law & Jurisdiction:
This Privacy Policy will be governed by the laws of India. Any disputes shall be subject to the competent courts/tribunals having jurisdiction in Chennai, Tamil Nadu, India.